Episode 1: The Service Offer

Enterprise & Entrepreneurship Unit 3: (Extension)

Additional videos and podcasts to enhance and extend the core learning of Unit 1: 'Developing a Customer Service Focus'. This course is not currently available on the Way2Learn broadcast schedule.

The Service Offer

Episode 1

Behaviour

Episode 2

Equality And Diversity

Episode 3

First Impressions

Episode 4

Podcast 16: How do you kick-start overseas sales with no money?

Episode 5

Podcasts 17: How is Made in Britain a USP when trading internationally?

Episode 6

Podcast 18: Can someone who starts their own business be risk averse?

Episode 7

Podcast 19: How to attract partnerships from the big international corporations

Episode 8

Podcast 20: Why small companies should also consider exporting

Episode 9